Thursday, March 31, 2016

Week 11 Takeaways

Recent Developments:
-       In the Apple v. FBI fight, the court filed motion to vacate Judge Pimm’s order forcing Apple to assist the FBI to unlock the phone
o   The Justice Department asked the court to vacate because it found an alternative way into the phone. The US Attorney stated “Our decision to conclude the litigation was based solely on the fact that, with the recent assistance of a third party, we are now able to unlock that iPhone without compromising any information on the phone….”
-       New devices in the Internet of Things
o   Home pregnancy monitor—Monitors the fetus in real time and sends data to the doctor
§  Parents can monitor their teen’s driving habits (i.e. tells parents what maximum speed they drove, was there a collision alert, what distance they drove, etc.)
§  Accident rate up until age 18 is 3 times the rate of 18-25; after 25 goes way down
o   Portable breathalyzer that links to your vehicle
§  You just breathe into the device and if you are over the legal blood alcohol limit, there will be a starter interrupt and you won’t be able to start your car
-       Judge Cambell, the judge of the Hulk Hogan trial, was analyzed for the number of times she has been reversed
o   Since 2012, she has been reversed 22 times, which is the highest of any state judge in Pinellis County, where the average reversal rate is 4
-       Verizon Security Solutions announced that hackers compromised an water treatment plant’s control system, and altered the chemicals in the water supply
o   Ultimately, this breach posted no safety threat to customers because there was manual monitoring of the chemicals and they discovered the hacking in time to prevent harm
o   The breach also exposed the personal data of 2.5 million customers
o   The Dept. of Homeland Security has said that in their view the US is a prime target for terrorists because much of our infrastructure is old and hasn’t been technologically updated
o   To underscore this, on Friday, the FBI announced the indictments of 7 Iranians for a series of attempted hacks on several banks and a NY dam

Question of the Week: should data brokers be legally required to disclose the consumers what information they have compiled on an individual and to whom the information has been sold?
-       everyone in the class said yes
-       This was a relatively easy question to answer, but it’s harder to parse what information and the time/how to give access, where the issue becomes more complicated
-       Acxiom is the first broker to allow users to see their “core data” and to correct/remove the information from your profile. (But it doesn’t delete the data from Acxiom servers, so it can still be used for analytics.)
o   But Acxiom does not display the inferences, i.e. derived information, that they obtain through analytics
o   Acxiom Offers 3 types of data
§  Marketing products
§  Directory products (white pages)
§  Fraud and detection products
o   Categorizes all US households into 70 clusters, which are broken further into 21 life stage groups
-       Example: Professor Dryer signed up for an account and requested to see the information they have collected
o   He was sorted into Cluster #2—Established Elite
o   To get the information, he had to file a reference information report request, providing them with authenticating information:
§  Name, address, SSN, drivers license number, data e of birth, email address
§  The form says that the information will be used to verify your identity but won’t be used for any other purpose
·      (author’s note: uh-huh.)
o   Report showed 5 categories
§  Demographics
·      Date of birth, age, marital status, profession, etc.
§  Home
·      His address, the market value of the home, the home purchase date, etc.
§  Vehicles
·      Vehicles listed were out of date
·      Must have made an inference—listed him as a truck and RV owner, which he is not
§  Household Purchases
·      Average monthly spending
·      How many credit cards
·      Average offline and online spending
§  Household Economic
·      Household income (was outdated)
§  Household Interests
·      Identified 24 different categories of interest
·      Specifically identified charities, political, and religious groups
·      Listed where traveled, international and abroad
-       Acxiom doesn’t tell you what categories they have put you in (Ex. addictive behavior, etc), based on their analytics. Is this enough disclosure (a “reasonable amount of detail”)?
o   Perhaps yes, because their derived information is their work product
-       A possible way to structure regulation of this industry that doesn’t require greater transparency
o   Focusing on how the information is being used
o   Ex. Acxiom allows you to opt out—will still get digital ads, but won't get ads based on Acxiom’s advertising partners
§  (If get a new computer/device, have to opt out again)
o   Maybe approach regulation by asking who has access to the data and who gets to use it
o   Example: In the Fair Credit Act, information about your credit that credit agencies gather cannot be used by insurance companies, for housing, etc. Maybe identify some industry segments or some uses that we legislatively prohibit. If, for example, in the category of “addictive behavior” or “gambling,” don’t let your employer get access to that information.
-       Elements of a data broker disclosure requirement:
o   (1) what level of detail must be disclosed? (i.e. just the factual information, or also the inferences drawn from the data?)
o   (2) how often must information be disclosed?
o   (3) in what form is the information disclosed? (online, written form, etc.)
o   (4) who should bear the cost of disclosure?
§  (DATA Act says the cost of disclosing is born by the company)
o   (5) what enforcement mechanism is appropriate for non-compliance?
-       Issues include:
o   Storage/Destruction of Data—Should data brokers be required to disclose how long they store the data about an individual?
o   Encryption—Should data brokers be required to encrypt their data if it is personally identifiable?
o   Government Access—should state and federal government be allowed access to the information collected by data brokers?

Do Not Track (DNT): Vik’s post
-       Problems with DNT
o   It’s voluntary—many companies choose not to participate in the browser’s decision to give the user the option of “do not track”
o   Also, much internet browsing today is on mobile devices, using apps instead of internet browsers, and DNT is not an option using apps, which are hard-wired to track
o   Vik provided 7 steps to take to protect privacy, since DNT does not work

Online Behavioral Advertising
-       7 Principles the Direct Advertising Alliance adopted as the “core” of the self-regulation program, to govern online behavioral advertising (i.e. “interest-based advertising”)
o   education
o   transparency
o   consumer control
o   data security
o   material changes
o   sensitive data
o   accountability
-       The program was adopted in 2009 and these principles apply only to third party, behavioral advertising
-       The Principles are summarized below:
o   The Education Principle calls for organizations to participate in efforts to educate individuals and businesses about online behavioral advertising and the Principles.
·      (Puts the onus on the business to educate individuals. So far, they have fallen short.)
o   The Transparency Principle calls for clearer and easily accessible disclosures to consumers about data collection and use practices associated with online behavioral advertising. It will result in new, enhanced notice on the page where data is collected through links embedded in or around advertisements, or on the Web page itself.
o   The Consumer Control Principle provides consumers with an expanded ability to choose whether data is collected and used for online behavioral advertising purposes. This choice will be available through a link from the notice provided on the Web page where data is collected.
o   The Consumer Control Principle requires "service providers", a term that includes Internet access service providers and providers of desktop applications software such as Web browser "tool bars" to obtain the consent of users before engaging in online behavioral advertising, and take steps to de­identify the data used for such purposes.
o   The Data Security Principle calls for organizations to provide appropriate security for, and limited retention of data, collected and used for online behavioral advertising purposes.
o   The Material Changes Principle calls for obtaining consumer consent before a Material Change is made to an entity's Online Behavioral Advertising data collection and use policies unless that change will result in less collection or use of data.
o   The Sensitive Data Principle recognizes that data collected from children and used for online behavioral advertising merits heightened protection, and requires parental consent for behavioral advertising to consumers known to be under 13 on child­ directed Web sites. This Principle also provides heightened protections to certain health and financial data when attributable to a specific individual.
o   The Accountability Principle calls for development of programs to further advance these Principles, including programs to monitor and report instances of uncorrected non­compliance with these Principles to appropriate government agencies. The CBBB and DMA have been asked and agreed to work cooperatively to establish accountability mechanisms under the Principles.

-       Enforcement of principles: what is the enforcement mechanism if a participating company violates one of the seven principles?
o   Companies can’t be a part of that association unless they comply with, and subscribe to, the Principles
o   DAA has established an Accountability program that regularly monitors members to see whether they are complying with this. If they don’t comply, a press release is issued.
o   DAA has contracted with the Digital Marketing Association and the Better Business Bureau, who have agreed to do investigation when individual files a complaint
§  There have been about 10,000 consumer complaints since 2011, and there have been 36 public decisions by BBB, with the number of formal decisions issuing each year has steadily decreased since 2011—with only 5 decisions in 2015 and 2 in 2016 (so far).
-       We next did an exercise where we went to a website and looked at the ads provided to us, looking for  the DAA icon. When you click on the icon, as it is displayed with ads, it gives you information about “Ad Choices” and gives you links for changing your preferences to block ads.

-       We used this link to see how many companies have enabled interest-based ads for our web browsers.
-       How does the EU approach to online tracking and OBA differ?

o   EU requires a conspicuous notice of ad tracking, and have to affirmatively opt in to be tracked and participate in behavioral advertising

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